How many functions are there in service operation stage


Asked by admin @ in Business Studies viewed by 1196 People


How many function are there in service operation stage?

Answered by admin @



♥ four function

To help Service Operation achieve its

objectives, there are five processes

(Incident Management, Problem

Management, Event Management,

Request Fulfillment and Access

Management) and four main functions


(the Service Desk, Technical

Management, IT Operations
and Application


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